Policies & Procedures


Toy Town Pre-School, LLC is open Monday through Friday 7:00am to 5:30pm Toy Town Pre-School, LLC will be open daily throughout the year with the exception of the holidays listed below. Days closed may vary from year to year.  A school calendar is passed out every year in December for the next year with all important days marked.

Toy Town will be closed:
New Year’s Eve – will close at 1:30pm (if a weekday)
New Year’s Day – closed all day (if a weekday)
Martin Luther King Birthday – closed all day
(March) The week LISD is out for Spring Break – parents are not charged for this week.
Good Friday – closed all day
Memorial Day – closed all day
Fourth of July – closed all day
Labor Day – closed all day
Wednesday before Thanksgiving – will close at 1:30pm
Thanksgiving Day & Friday after Thanksgiving – closed all day
Our holiday schedule is different each year based on what day Christmas falls on.  The following is the typical schedule:

December – Toy Town will close 4 to 5 days for Christmas each year depending on what day of the week Christmas Eve & Christmas Day are on.

In August we will be closed the Friday before LISD starts school.  This is a teacher’s work day to prepare for the new school year.

Everyone will be given a school year calendar when enrolling.  This will show you the definite dates we will be closed that school year.

Closure announcements due to inclement weather or emergency closure will be announced via our brightwheel app, parent email if possible, and posted on Toy Town Pre-School Facebook page. Toy Town Pre-School, LLC will always do the same as Lindale ISD regarding closure or opening late due to bad weather.

Arrival and Departure

Toy Town Pre-School is a cell phone free zone!! This means at no time should anyone enter Toy Town parking lot, circle drive, or building while using and/or talking on a cell phone.

During arrival and departure times you may park in the parking lot located in front of Toy Town Pre-School, LLC. You may also pull as far up as you can and park in the front drive, just remember others may be behind you so make your drop off or pick up quick. Please don’t block the front door.  Blocking any door creates a fire hazard.

Toy Town Pre-School, LLC will only provide transportation for school age children that attend Lindale ISD.  With the parent’s permission Toy Town Pre-School, LLC will pick up school age children after school and transport them to Toy Town Pre-School, LLC for after school care.

You must sign your child/children in and out each day via our brightwheel app.  You can do so by using one of the provided tablets located at front door. This is a state requirement and must be done each day.

Parents/guardians will be required to fill out a release form when the child is to be picked up by someone other than the parent/guardian. Phone calls stating that someone different is picking your child/children up are strongly discouraged due to safety issues.

Children will be received as early as 7:00am, but not prior to that time.  All children are required to arrive by 8:00am. All children should be picked up / signed out by 5:30pm or before.  There is a charge of $1.00 for every minute between 5:31 -5:40pm per-child.  Starting at 5:41pm it is $10.00 a minute per-child. The late pick-up fee is not to be more than $150.00 per child daily. Late fees will be charged based on the timestamp from being signed out via brightwheel.  This can only be done while here at Toy Town so be sure you sign them out each day. 


Dress Code

Please dress your child/children appropriately for a productive and active day.  The type of clothing should be considered with the following conditions in mind:

1.      Wash-ability factor (is this clothing easy to wash?)

2.      Condition of the weather

3.      Suitable for art/crafts, tactile projects, physical activity

We strongly recommend shoes with rubber soles, such as simple tennis shoes.  Cowboy boots will not be allowed if kicking occurs. Crocks, Flip-flops and sandals that do not buckle will not be allowed.

We also ask that each child keep a change of clothes at Toy Town Preschool in their designated area.  Wet or soiled clothes will be in a plastic bag in your child’s designated area.  Be sure that all articles of clothing (shoes, socks, underwear, coats, hats, gloves, and mittens included) are clearly labeled with your child/children name.


Outside Play

We feel daily outside play, weather permitting, is a must. We do go outside winter and summer, if only for a few minutes.  All children will go outside if weather permits.

Please remember:

  • Even if it is cold or too hot to stay outside for more than 15-20 minutes, there is still an advantage to children in the physical release and stimulation of interest they derive from brief outside play.
  • Children must have a chance to exercise their growing muscles. Especially the larger ones.
  • The children will not play outside if the temperature is below 32 F.

It is very difficult to staff for children who cannot go outside.  Children who attend Toy Town Preschool must be well enough to participate in all daily activities.


Nap Time

A rest period is necessary (and required by the state) for each child every day. All children need to arrive by 8:00am.  Arriving late makes it difficult for children to follow their routine.  Children may be brought in after 2:00pm if a parent wishes.  Children are not allowed to be brought in during nap time.

Please take home all personal items each Friday to be washed. 


Personal Items

Please DO NOT allow your child/children to bring food, drinks or toys from home, as these items often create problems.  On special occasions, teachers may make exceptions.  You will need to talk with your child/children teacher regarding this matter.

If your child naps with a favorite doll or stuffed toy or small blanket these items are welcomed.  They can be a comfort and we recognize the need.  Any items brought from home must be clearly labeled with your child’s name.


Lost and Found

If an item of your child’s is lost, please check with the front office and we will try our best to locate it for you.  Please remember to write your child’s name on all items (pillows, and blankets included) you wish to leave at Toy Town Preschool.



All visitors/volunteers to Toy Town Pre-School, LLC, including parents, must sign in upon entering the facility.  The visitor sign-in sheet will be located in the front office. This is to help ensure the safety of the children. All volunteers will first be required to complete a criminal history check via child care licensing; all volunteers are responsible for the criminal history check fee. A cleared criminal history check aka eligibility letter will have to be sent to Toy Town PreSchool, LLC via child care licensing before a volunteer can be present.

Communication Between Home and Toy Town

Communication Between Home and Toy Town

We want to share with you the many happy experiences of your child’s stay with us and will do so often each week via our brightwheel app.  The teacher will keep you posted on day-to-day events and happenings through daily notes within brightwheel, discussions, or posting information on the classroom parent board.  The teachers will meet with you during a scheduled conference if requested. You can also request to speak with the Director at any time. 

Our parent’s bulletin board located in the hall will inform you of any pertinent information or any news that we feel might be of interest to you. This information will also be sent out via brightwheel and or email.

Our program has a variety of options, which ensure that parents and teachers have an effective way of negotiating difficulties and differences that may arise from time to time.  These options include special conferences, requested by the parent, teacher, or director.    

Morning Snack, Lunch, & Afternoon Snack

Morning Snack, Lunch, & Afternoon Snack (meals and food service practices)

We hope you will come eat with your child from time to time.  Toy Town Pre-School, LLC will provide a nutritional morning and afternoon snack for each student.  Both snacks are included in tuition as well as milk at lunch.

All snacks prepared by Toy Town Pre-School, LLC will meet and /or exceed the nutritional guidelines and 50% of a child’s daily dietary needs as stated in the Minimum Standard Rules for a Licensed Child Care Center. 

Snack menus will be posted on the parent bulletin board in the hall & each classroom, sent via Brightwheel each month. 

Parents can choose to send lunch with their child daily or order lunches from an outside catering company.  If you send lunch, please understand we can not refrigerate lunches.  We will be able to reheat food, note all food must be pre-cooked we will only heat it back up via microwave.  

Lunch menus provided by TJC/Aramark will be sent out at the end of each month for the coming month. These lunches are $3.25 daily/per meal and a separate fee if you choose to order them.  Parents will be given this menu and given a few days to note on said menu what days they will be buying lunch if any.  You will return these menus to Toy Town PreSchool, LLC to document any lunches ordered for the month. These menus will be sent back home as a reminder for you on what days you have ordered lunch and what days you will send lunch for your child/children.

Please note once lunches are ordered per your request you are responsible for paying for all lunches regardless of attendance.  Meaning if your child/children are absent on a day you chose to order lunch you are still required to pay for the lunch. All ordered lunches must be prepaid for.

Note substitutions to all menus may be required at any time with or without notice.

If your child has a food allergy your child’s doctor MUST complete a Food Allergy Emergency Plan in detail. 

At lunch Toy Town PreSchool, LLC will provide whole milk for all children under the age of 2 and 1% milk for all children over the age of 2.  If you child/children cannot drink regular cow’s milk you will be responsible for providing them a drink at lunch. 

If you prefer them to drink something at lunch other than milk you can send a drink of their choice.

Note all drinks sent must not be soft drinks/caffeinated drinks, red in color, or require refrigeration. You will need to use reusable ice/cold packs in their lunchbox.



We celebrate birthdays during our afternoon snack period.  Please make advance arrangements with your child’s teacher if you plan to bring birthday treats for your child and his/her classmates.  We ask that you send a simple food item and no party favors or gifts.  Some suggested birthday treats:

Fruit                            Ice Cream

Fruit Muffins              Finger Jell-O Shapes

Pudding                      Cookies



In an effort to maintain your child’s health, our team’s health, and any family associated with Toy Town PreSchool, LLC health we use an antibacterial soap for handwashing multiple times each day. We also have a True HEPA air purifier in each classroom, front office, and in the kitchen.  Classroom toys, chair’s, tables, & so on (the rooms as a whole) are sanitized using an EPA approved sanitizer several times each day.  In addition to these measures, we also have a Reme-Halo and RGF Air Purification System in each of our AC / Heating units.  The Reme-Halo is an award-winning whole home in-duct air purifier is the next generation of indoor air quality (IAQ) technology and capable of purifying every cubic inch of air that your central air conditioning system reaches. Designed to eliminate sick building syndrome risks by reducing odors and air pollutants, the REME HALO whole home in-duct air purifier is the best solution for whole house and building air purification.

For the safety of the entire group, we must say that if your child/children are “well enough” to come to school, they are “well enough” to go outdoors with the rest of the class as well as eating what is normally provided for meals. Example: if a child has been home with a stomach virus if they are not “well enough” to drink milk yet then they are not “well enough” to return. 

When enrolling your child/children to attend Toy Town PreSchool, LLC and attend all events associated with Toy Town PreSchool, LLC you are acknowledges, appreciate, and understand that:

Participation includes possible exposure to illnesses of many kinds such as but not limited to MRSA, influenza, streptococcal pharyngitis (strep throat), RSV, COVID, hand foot & mouth or any other illness currently discovered and any yet to be discovered. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist. You knowingly and freely assume all such risks, both known and unknown, even if arising from the negligence of the releases or others, and assume full responsibility for your child/children’s participation.  You also willingly agree to comply with any new regulations that may arise due to illnesses or a pandemic and will willingly comply to continue your child/children enrolment to attend Toy Town PreSchool, LLC. You understand and agree that Toy Town PreSchool, LLC cannot be held liable for contracting any illness.



Medication must be administered to a child with written permission from the parent/guardian and with a prescription from a doctor.  A Medication Administration Request Form can be obtained from the office.  Once the form has been completed please give the form and medication with instructions on how to give it to the office personnel.  Also, inform your child’s teacher that your child has medication for the day.

  1. Please observe the following rules:
  • Any medication (prescription and non-prescription) brought by parents/guardian for their child/children must meet these requirements:
  1. Be in the original container
  2. Be labeled with the child’s name
  3. Be labeled with the date if a prescription
  • Include directions to administer the medication and if prescribed, include the name of the physician prescribing the medication.
  •  Not be administered after the medication’s expiration date

2.      Any non-prescription medication stating, must be accompanied with a note from the physician stating permission to administer and the dosage amount to be given.  The same for any child under the age of two years if the medication states not to administer to children under two.

3.      Child Care Licensing requires that all medications must have current expiration dates and, in the case of a prescription, must be prescribed to the child receiving the medicine, not a sibling.

4.      Because of the seriousness of dispensing medicine, we only administer medications twice daily: 11:00am and 3:00pm please adjust your dosage schedule accordingly.

5.      Parents must premix sample medications.  Sample medications must have written instructions from your physician on a prescription pad.

6.      All breathing machines are to be dropped off in the office where they will remain.  All medication for breathing machines must be premixed by parents and stored in the container, accompanied by written instructions from your physician on a prescription pad.

7.      We will only give medication if it is prescribed to be given three or more time daily.  If medication is prescribed to be given three times we will only give it once.

Medications are stored in labeled storage areas, inaccessible to the children.  It is unsafe and will not be allowed to leave medications in your child’s designated area, diaper bag, lunch box, or backpack.  All medication, to be administered at Toy Town Preschool, LLC, should be given to the Office upon arrival.  No medication will be given if the Medication Administration Request Form has not been completely filled out with the parent’s signature.



A staff member will greet your child/children every morning.  During this greeting, the teacher will look for any signs that your little one is not feeling up to par.

Should signs of illness be detected, your child will need to return home with you.  A child who is ill cannot be brought to Toy Town Preschool under any circumstances.  It is important to make alternate arrangements for your child when he/she becomes ill.  The state does not allow a sick child to attend or remain at a licensed child care center.  By keeping your child home, you will help us keep contagious illnesses to a minimum.

If your child becomes ill while at Toy Town Preschool, he/she will be nurtured and isolated from the other children.  Your child will never be left alone.  Toy Town Preschool will notify you to pick your child up immediately.

Please notify Toy Town Preschool if your child has been diagnosed with a communicable disease.  Likewise, if your child has been exposed to a communicable disease at Toy Town Preschool parents will be notified immediately.  Notices of contagious illnesses such as the flu, chickenpox, pink eye, etc., appearing in a class will be posted on the parent bulletin board.

*If your child will not be attending Toy Town Preschool due to illness, please notify Toy Town Preschool.

Any child sent home sick or out because of illness will be required to have a doctor note to return to Toy Town PreSchool, LLC.

Above all your child/children must be symptom-free & fever free for 24 hours with a doctor’s note saying they can return to school and free of diarrhea for 24 hours before returning to Toy Town Preschool, LLC. This rule will be strictly enforced. If you bring your child to Toy Town Preschool, LLC before the designated time has ended; your child/children will not be allowed to stay.

Guidelines for Determining Sick Children

Guidelines for Determining Sick Children

One of the most important steps in avoiding the spread of disease in Toy Town Pre-School, LLC is observation.  Each day before you bring your child to Toy Town Pre-School, LLC, please make careful observations about your child.  If he/she isn’t himself/herself, check to see if any apparent symptoms, especially fever, are present

You should adhere to the following instructions if your child has the accompanying symptoms:

  1. If your child’s temperature registers 99.4 degrees or more your child must stay home.
  2. If your child’s temperature is 99 – 99.3 with any symptoms listed below or if any of the symptoms marked with an asterisk (*) are present, regardless of fever, your child must stay home.

*    Diarrhea is defined as two or more loose, watery bowel movements within a one- hour period.

Sore and reddened throat, with possibly a raspy, dry cough

*    Reddened eyes with a discharge or crusted eyelids

Earache, sometimes indicated by the child rubbing or pulling his/her ear

*    Stomach Ache, especially if your child is doubled over and appears very restless

*    Nausea and/or vomiting

Restless and no appetite

*    Rashes in any form (small pinpoint or large blisters) located in facial or abdominal areas or possibly covering the total body

Coughing, sneezing, and/or runny nose

*    Swelling, pain along jaw line and in front of ears (could be mumps)

  1. Other problems requiring a child to stay home, in order for treatment to be started, include the following situations:

Lice– a small grayish white insect on the scalp, usually accompanied by eggs attached to hair shafts in groups

Scabies– a mite living under the skin surface, appearing as small red dots, usually between the fingers, causing an intense itch

Ringworm– a fungus of the scalp or body, causing intense itch

Impetigo– one single or a cluster of small blisters that will break, drain, become crusted

Medical Emergencies

Medical Emergencies

All staff members are trained in CPR and First Aid.  Simple first aid will be administered by the teacher or Director and noted on an Accident/Illness Report.  You will be notified at the end of the day of any minor accidents that have occurred.

In the event of a medical emergency, your child will be transported to the parent’s network hospital, accompanied by Toy Town Preschool representative.  If the emergency takes place off campus, the students will be taken to the nearest hospital emergency room. Parents will be notified immediately by a Toy Town Preschool employee.  If we are unable to reach you, the designated physician noted on the Emergency Medical Treatment Form will be contacted.  Upon enrollment, all parents are required to sign a Consent For Emergency Medical Treatment Form, giving Toy Town Preschool permission for such action.


State law requires that each child entering a child care facility must have immunizations against certain diseases.  An immunization record signed by the child’s physician or issued by the health department is required before the child will be allowed to attend Toy Town Pre-School, LLC.  All immunizations must be current before the child begins attending Toy Town Pre-School, LLC.

Note: Medical exemptions, religious exemptions, and exemptions issued by the State of Texas are allowed/excepted.

Hearing and Vision Testing

The Texas State Department of Health requires that all children starting at the age of 4 years be tested for hearing and visual acuity on a yearly basis.  Parents must submit a current test report from a private physician.

Children under the age of four are not required to get tested.  However, under special circumstances, we may suggest your child have his/her hearing and vision tested.

Severe Weather and Evacuation Drills

Toy Town Preschool will practice monthly fire drills. Toy Town will practice tornado drills every three months. Toy Town will meet all state safety codes and requirements, all fire and tornado guidelines for protection will be posted in each classroom and on the parent bulletin board.



Activities are based upon child development and interests and abilities of the children.



Click here to download the Menu for Toy Town Preschool.